Privacy Policy

This privacy policy sets out how the Centre uses and protects any information that you give the Centre when you use MSR Medical Ltd website (www.msrmedical.co.uk) and our services.


The Centre is committed to ensuring that your privacy is protected. Should we ask learners or instructors to provide certain information by which you can be identified, be assured that it will only be used in accordance with this privacy statement. 


The Centre may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 


What We Collect 


MSR Medical reserve the right to collect the following information: 

• Name and job title • Contact information including email address • Demographic information such as postcode, preferences and interests 

Centre Polices Version 1: November 2018


• Date of birth, addresses and contract information  • Other information relevant to customer purchases, qualifications and/or offers 

Any information collected will be used in line with the Equal Opportunities Policy. 


What we do with the information we gather?


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 


• Internal record keeping 

• Certification purposes 

• We may use the information to improve our products and services 

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided 

• You will receive a weekly video update for the course you have taken, for which you can opt out at any time through your own student login 

• From time to time, we may also use your information to contact you to notify you of new courses, or to alert you when your training is due for renewal


Security


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information


You may choose to restrict the collection or use of your personal information in the following ways:

•Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes


•If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to your designated instructor or MSR Medical LTD contact (info@msrmedical.co.uk).


•We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.


•You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email the Centre owner.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


Sharing with trusted third parties. 


We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:

  • Processing debir/credit card payments 
  • Serving advertisements 
  • Conducting contests or surveys 
  • Performing analysis of our Services and customers demographics 
  • Communicating with you, such as by way email or survey delivery 
  • Customer relationship management. 

We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent).

We may also share your information with third parties for the purpose of facilitating/allowing a merger, acquisition or sale of all or substantially all of our assets, in which case the acquiring company may continue to utilize your data in the manner for which it was provided and intended.


Communicating with you. 

We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:

  • Email 
  • Text (SMS) messages 
  • Telephone calls 
  • Automated phone calls and/or text messages.